Telecom CRM Big Data Analytics for Tariff Plan Design

Authors(2) :-Puja Shrivastava, Dr. Laxman Sahoo

This paper presents a churn of customer relationship management (CRM) of telecommunication companies and big data analytics for the designing of lucrative strategies on real-time basis in the current era of hard competition to retain plus attract customers and improve business. It is an attempt to identify the research work done in the area of tariff plan design through the big data analytics on CRM of telecom companies and it is found that very less work has been done on this, so a vast scope to automate the system is open.

Authors and Affiliations

Puja Shrivastava
School of Computer Engineering, KIIT University, Bhubaneswar, Odisha, India
Dr. Laxman Sahoo

Tariff Plan, CRM, Big Data, Data Mining, Clustering, Frequent-Pattern

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Publication Details

Published in : Volume 2 | Issue 4 | July-August 2016
Date of Publication : 2016-08-30
License:  This work is licensed under a Creative Commons Attribution 4.0 International License.
Page(s) : 797-800
Manuscript Number : IJSRSET1624159
Publisher : Technoscience Academy

Print ISSN : 2395-1990, Online ISSN : 2394-4099

Cite This Article :

Puja Shrivastava, Dr. Laxman Sahoo, " Telecom CRM Big Data Analytics for Tariff Plan Design, International Journal of Scientific Research in Science, Engineering and Technology(IJSRSET), Print ISSN : 2395-1990, Online ISSN : 2394-4099, Volume 2, Issue 4, pp.797-800, July-August-2016.
Journal URL : http://ijsrset.com/IJSRSET1624159

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