Telecom CRM Big Data Analytics for Tariff Plan Design

Authors

  • Puja Shrivastava  School of Computer Engineering, KIIT University, Bhubaneswar, Odisha, India
  • Dr. Laxman Sahoo  

Keywords:

Tariff Plan, CRM, Big Data, Data Mining, Clustering, Frequent-Pattern

Abstract

This paper presents a churn of customer relationship management (CRM) of telecommunication companies and big data analytics for the designing of lucrative strategies on real-time basis in the current era of hard competition to retain plus attract customers and improve business. It is an attempt to identify the research work done in the area of tariff plan design through the big data analytics on CRM of telecom companies and it is found that very less work has been done on this, so a vast scope to automate the system is open.

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International Journal of Scientific Research in Science, Engineering and Technology

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Published

2016-08-30

Issue

Volume 2, Issue 4, July-August-2016

Section

Research Articles

License

Copyright (c) IJSRSET

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

[1]
Puja Shrivastava, Dr. Laxman Sahoo, " Telecom CRM Big Data Analytics for Tariff Plan Design, International Journal of Scientific Research in Science, Engineering and Technology(IJSRSET), Print ISSN : 2395-1990, Online ISSN : 2394-4099, Volume 2, Issue 4, pp.797-800, July-August-2016.