A Review of Sustainability Concerning in Quality Management for Industries

Authors

  • Zubaidi Faiesal Mohamad Rafaai  Department of Mechanical Engineering, University Tenaga Nasional, Kajang, Selangor, Malaysia

Keywords:

Quality management, Sustainable, Six Sigma, After Sales, Performance

Abstract

The purpose of this paper is to review on the sustainability of quality management which focusing on quality management. It will focus on organization of quality management from the lower stage to the higher stage. Thus, every level has their own unique way to manage the quality in order be world class leader in industry. This paper also will focus on total quality management and its relations with sustainability in industries sector. There are few points that will be covered in this paper to explain the relation between them.

References

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Masoud Hekmatpanah, “Investigating the Application of Six Sigma Methodology and Quality Control Tools and Techniques in Sepanhan Oil Company”. The Global eLearning Journal (2013): Vol. 2, No. 3.

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Published

2017-06-30

Issue

Section

Research Articles

How to Cite

[1]
Zubaidi Faiesal Mohamad Rafaai, " A Review of Sustainability Concerning in Quality Management for Industries, International Journal of Scientific Research in Science, Engineering and Technology(IJSRSET), Print ISSN : 2395-1990, Online ISSN : 2394-4099, Volume 3, Issue 3, pp.476-479, May-June-2017.