A Study of Customer Segments and Its Influence on the Selection of the Brand in Reference of Telecom Service Providers

Authors

  • Deepa Kumari  MBA, School of Management, Amity University, Gurugram, Haryana, India

Keywords:

Customer Segment, Telecom Service Provider, Brand Choice, Brand Loyalty

Abstract

In this study researcher has attempted to analyze the brand value of various mobile service providers in Karnataka by collecting data from various customers. Valuable information about the loyalty of the customer towards various mobile service providers, user perception with respect to the brand, advertisement recall, perceived quality of various brands and also the highest brand which has got the brand equity were collected and analyzed

References

  1. Kothari C. R. Research Methodology: methods and techniques, Second edition, Wishwa Prakashan.
  2. Donald R. Cooper, Pamela S. Schindler, Business Research methods, Eight editions, Tata McGraw-Hill.
  3. Kotler Philip, Marketing management, Eleventh edition.
  4. ICFAI University press (2006). Cellular mobile industry in India, Journal of services marketing, Vol. 2, 35.
  5. www.trai.gov.in
  6. www.dotindia.com
  7. www.indiainfoline.com
  8. www.marketresearch.com

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Published

2018-02-28

Issue

Section

Research Articles

How to Cite

[1]
Deepa Kumari, " A Study of Customer Segments and Its Influence on the Selection of the Brand in Reference of Telecom Service Providers, International Journal of Scientific Research in Science, Engineering and Technology(IJSRSET), Print ISSN : 2395-1990, Online ISSN : 2394-4099, Volume 3, Issue 8, pp.1055-1060, November-December-2017.