Emerging Trends In E-Tourism and Its Impact on Tourism Sector

Authors

  • Rose Khamusali Okwemba  PhD Student at Kibabii University, Kenya
  • Dr.Alice Nambiro  Senior Lecturer, Department of Information Technology, Kibabii University Kenya

DOI:

https://doi.org/10.32628/IJSRSET20744

Keywords:

Information and Communications Technology (ICT), Tourism, Tourists’ satisfaction, E- tourism.

Abstract

E-Tourism is the adoption of information technology in the field of tourism by transforming the processes thereby achieving effectiveness and efficiency in promoting the sector. Internet has revolutionized flexibility in both consumer choice and service delivery processes. Customers have become much more sophisticated and discerning because they have experienced high levels of service and standards of living has grown considerably. As a result, tourists have become more demanding, requesting high-quality products, value for their money and time, however many tourism sector are still using the traditional methods thereby not attracting many tourist both internal and external This paper will focus on emerging trends in E-tourism and get its impact on tourism sector. This development has changed the process within the tourism sector while reconfiguring the landscape of commerce. The e-tourism takes different forms accessed by the customers through different channels and distribution systems.

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International Journal of Scientific Research in Science, Engineering and Technology

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Published

2020-09-30

Issue

Volume 7, Issue 5, September-October-2020

Section

Research Articles

License

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This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

[1]
Rose Khamusali Okwemba, Dr.Alice Nambiro "Emerging Trends In E-Tourism and Its Impact on Tourism Sector" International Journal of Scientific Research in Science, Engineering and Technology (IJSRSET), Print ISSN : 2395-1990, Online ISSN : 2394-4099, Volume 7, Issue 5, pp.131-141, September-October-2020. Available at doi : https://doi.org/10.32628/IJSRSET20744