Android Application for Complaint Management System
DOI:
https://doi.org/10.32628/IJSRSET2310232Keywords:
android application, customer complaint, complaint management, queries of people, complaint handling.Abstract
By eradicating corruption and saving time, the Android application for complaint management offers a solution for the general public to solve concerns online. An app to handle and answer user inquiries is essentially a complaint management app. It can be used by businesses to answer consumer questions or by the government to answer questions from the general public. By using our program to pinpoint issue areas, quickly track complaint handling performance, and make adjustments, the complaints management system aims to make complaints easier to submit. Customer requests and complaints are recorded, addressed, and handled using complaints management software, which is also used to enable any other input. An app for complaint management is essentially one that handles and responds to customer inquiries. It can be used by businesses to answer consumer questions, or by the government to answer questions from the general public.
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