A Study of Customer Segments and Its Influence on the Selection of the Brand in Reference of Telecom Service Providers
Keywords:
Customer Segment, Telecom Service Provider, Brand Choice, Brand LoyaltyAbstract
In this study researcher has attempted to analyze the brand value of various mobile service providers in Karnataka by collecting data from various customers. Valuable information about the loyalty of the customer towards various mobile service providers, user perception with respect to the brand, advertisement recall, perceived quality of various brands and also the highest brand which has got the brand equity were collected and analyzed
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