The Chatbot Based Online Shopping Web Application

Authors

  • Jeripothula Ajay  CSE Department, JB Institute of Engineering and Technology, Hyderabad, India
  • A. Iswarya  CSE Department, JB Institute of Engineering and Technology, Hyderabad, India
  • N. Aman Rao  CSE Department, JB Institute of Engineering and Technology, Hyderabad, India
  • S Venkata Ramana  CSE Department, JB Institute of Engineering and Technology, Hyderabad, India
  • Mr. N. Thirumala Rao  Professor, CSE Department, JB Institute of Engineering and Technology, Hyderabad, India

Keywords:

Chatbot, Online Shopping, Natural Language, Personalization, Customer Support.

Abstract

This paper presents the design and implementation of a Chatbot-based online shopping web application. This chatbot-based online shopping web application provides customers with a user-friendly and personalized shopping experience. By integrating a chatbot, the web application allows customers to interact with the system using natural language and simple commands. The chatbot uses previous browsing and purchase history to offer personalized recommendations to customers, which helps them find the products they are looking for easily. The application also includes a 24/7 customer support system that addresses customer queries and concerns promptly. The incorporation of a chatbot-based online shopping web application enables customers to have a more engaging and convenient shopping experience.

References

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International Journal of Scientific Research in Science, Engineering and Technology

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Published

2023-04-30

Issue

Volume 10, Issue 2, March-April-2023

Section

Research Articles

License

Copyright (c) IJSRSET

Creative Commons License

This work is licensed under a Creative Commons Attribution 4.0 International License.

How to Cite

[1]
Jeripothula Ajay, A. Iswarya, N. Aman Rao, S Venkata Ramana, Mr. N. Thirumala Rao "The Chatbot Based Online Shopping Web Application" International Journal of Scientific Research in Science, Engineering and Technology (IJSRSET), Print ISSN : 2395-1990, Online ISSN : 2394-4099, Volume 10, Issue 2, pp.547-552, March-April-2023.